FAQs

---

We service up to a US size 24 

• Wedding Gowns
• Reception Garments
• Bridesmaids Dresses/Jumpsuits : We have an in-house sister company "W Bridesmaids" that creates made to order bridesmaids gowns. www.wbridesmaids.com
• Evening Gowns
• Veils/ Headpiece 
• Event dressing assistance

• Bridal Gowns : $3500 - $10k+
• Reception Gowns: $1800+
• Bridesmaid Gowns: $325- $500 

We have a new in-house sister company "W Bridesmaids" that handles our bridesmaids designs. Large parties up to 12 max can be accommodated with a 9-12 month time frame.

• Formal Wear Gowns: Begin at $1500
• Formal Wear (Cocktail: above calf level) / Jumpsuits : begin at $900

Once a retainer/deposit fee has been placed, the client has up to 48 hours to change design idea or cancel order.  Fabric will be ordered immediately after the 48 hour timeframe. 

**We require EACH client to sign a contract agreement BEFORE deposit is accepted.

Because we are a custom clothier and our designs are created for YOUR silhouette, there is a NO REFUND POLICY. We do understand that unforseen circumstances may arrive at times which can cause delays or a cancel to an event. A store credit will be applied to the account for any cancelled/delayed event that exceeds 3 months from the original scheduled fitting date. Due to our dedicated schedule to other clients,  we will need to readjust our timeline to accommodate your new date. A new consultation will be needed for dates that exceed 9 months from original 1st fitting date.

A new contract may be required if our policies have been updated/changed.

***Storage fees may apply

Unless it's one of our previous designs, the answer is No! 

We respect our fellow designer's craft and we wouldn't want that to happen to our brand either.

You may bring photos of inspiration to point us in the direction that you would like to explore. Our goal is to always create an original garment to maintain our identity.

Please review our aesthetics prior to a consultation to familiarize yourself with our brand.

• Brides/Bridesmaids: We strongly urge you to begin your process 8-12 months before the event. (6 months and under may occur a rush fee)
• Formal Wear: We strongly urge you to begin your process 6-9 months in advance. (3 months and under may occur a rush fee)

** Our designs are created based on the order of our clients timeline. Keep in mind, that your desired design is CUSTOM MADE in-house. An advance order is not considered a "rush order" to speed up the design process. We want to guarantee fabric choices and a perfect fit for each client.

**DUE TO COVID-19: Our company has made some adjustments to our current policy. At this time, due to our current 2020 workload, we are only accepting new clients with a 2021- 2023 event date.

•Brides/ Bridesmaid designs with a time frame under 6 months.

•Formal Wear (gowns) with a time frame under 3 months.

**DUE TO COVID-19: Our company has made some adjustments to our current policy. At this time, due to our current 2020 workload, we are only accepting new clients with a 2021- 2023 event date.

Yes! We want you to be the most beautiful bride / client and the fit is important to us. This is a one on one time that's needed between you and our team! 

Previous clients: Because our bodies are forever changing, we will not use measurements that is dated over 9 months unless you have been seen within that timeframe. A new consultation will be needed to update measurements. Keep in mind that we design in-house. Each client is created a custom pattern made specifically for their silhouette.

We do ask that you contact us at least 24 hours in advance to reschedule. Under 24 hours is considered a "no show" and an additional $30 will be added. Fee will be assessed prior to meeting.

**Consultation fees will be applied to design balance.

We allow up to 5 people to accompany you during your scheduled appointments. If a bridal party is being serviced, we can only service bride plus wedding party only. 

We have a NO CHILDREN policy unless being serviced.

*DUE TO COVID-19: The state of Virginia has mandated our maximum number of guest. You may bring (3) guest with you. We do suggest that you set up a Zoom meeting for additional guest that want to be apart of your consultation but are unable to attend due to regulations.

Bridesmaids: Our sister company "W Bridesmaids" follows the same policy. Time slots will be assigned per Bridesmaids to adhere to State regulations.

Our bridal and evening wear requires a 50% deposit down to begin design process. Balance is due on /before 2nd fitting. DEPOSITS ARE NONREFUNDABLE 

Garments $500 & under  must be paid in full prior to production.

( Bridesmaids designs may split into 2 payments)

1. CONSULTATION- You will have a one-on-one to discuss design, fabric options, measurements and illustration. Pricing quotes will be determined once design and fabric is finalized.
2. Once deposit has been met, production of pattern will begin.
3. We will schedule up to 3 fittings. Additional fittings may be required. 
4. Gown will be prepped for pick up prior to event date. We offer Event assistant services (additional charges). Gowns may be delivered by our company for an additional fee.

We want to get an idea of what you will look like on your big day! Please bring proper undergarments (shapewear, bra,etc) , shoe choice to guarantee your perfect fit.